Ethics Statement
Our Commitment to Ethical Business Practices
Effective Date: January 1, 2025 | Version 1.1
OUR MISSION
Our mission is to save people time and reduce stress by providing transparent access to publicly available appointment availability information, while operating responsibly, ethically, and without disrupting government systems.
1. CORE ETHICAL PRINCIPLES
FAIRNESS
GotAppt does not resell, block, reserve, or monopolize appointment slots. We provide equal access to all users.
TRANSPARENCY
We are a notification-only service. No hidden functionality, automated booking, or deceptive practices.
CONVENIENCE
We help users identify slots more efficiently without creating unfair advantages or system interference.
2. SYSTEM BENEFITS AND SOCIAL RESPONSIBILITY
2.1 Responsible Use of Public Information
Our service is designed to help ensure that available appointment slots are more likely to be utilized by individuals who actively need them by monitoring public data responsibly.
2.2 Broad Access to Information
By providing automated alerts, we reduce the need for constant manual monitoring, making availability information more accessible to a wider audience.
3. PROHIBITED ETHICAL VIOLATIONS
GotAppt maintains a zero-tolerance policy for:
- Appointment Scalping: Any form of reselling or transferring slots.
- System Abuse: Deceptive use of notifications or system exploitation.
- Deceptive Marketing: Promising guaranteed appointments or official affiliations.
4. OPERATIONAL ETHICS
4.1 Data Protection: We collect only necessary information and do not sell data for marketing purposes.
4.2 Service Integrity: We are transparent about service limitations and potential real-time availability changes.
4.3 Respect for Government Systems: GotAppt does not attempt to exploit or interfere with official government infrastructure.
ETHICAL COMMITMENT SUMMARY
We do not resell or manipulate appointments.
Publicly available information only.
Equal notifications for all users.
ETHICS CONCERNS AND FEEDBACK
Report Ethical Concerns
Submit concerns about unethical practices or violations:
General Feedback
Share suggestions for improving our ethical standards:
Response time: Ethics concerns 48 hours | General feedback 5 business days