Terms of Service

Legal Agreement for GotAppt Notification Services

Effective Date: January 1, 2025 | Version 1.0

IMPORTANT DISCLOSURE

GotAppt operates as an independent third-party notification service and maintains no official affiliation, partnership, or endorsement with the Texas Department of Public Safety (DPS), Department of Motor Vehicles (DMV), or any government agency.

1. SCOPE OF SERVICES

1.1 Services Provided

GotAppt provides automated notification services that monitor publicly available appointment scheduling systems and alert users when appointments become available.

  • Real-time monitoring of appointment availability
  • Email and SMS notifications when slots become available
  • Automated scanning of official government websites

1.2 Services NOT Provided

GotAppt does not and will not:

  • Book, reserve, or schedule appointments on behalf of users
  • Confirm, modify, or cancel existing appointments
  • Guarantee availability of appointments at time of user access
  • Provide direct access to government scheduling systems

2. USER RESPONSIBILITIES AND OBLIGATIONS

2.1 Primary Responsibility

Users acknowledge and agree that they are solely responsible for accessing official government websites to complete appointment booking following receipt of notifications from GotAppt.

2.2 User Compliance

Users must comply with all applicable laws, regulations, and terms of service of third-party government websites when booking appointments.

2.3 Account Management

Users are responsible for maintaining accurate contact information and managing their notification preferences through their GotAppt account.

3. PAYMENT TERMS AND CONDITIONS

3.1 Payment Structure

All subscription fees and service charges are required to be paid in full prior to service activation. No services will be provided until payment is successfully processed.

3.2 Payment Processing

All financial transactions are processed through certified third-party payment processors including but not limited to Stripe and PayPal, ensuring secure handling of payment information.

3.3 Billing Cycle

Subscription services are billed according to the selected billing cycle (monthly, quarterly, or annually) and will automatically renew unless cancelled prior to the renewal date.

4. SERVICE LIMITATIONS AND DISCLAIMERS

4.1 No Availability Guarantee

GotAppt makes no representations or warranties regarding the availability of appointments at the time users access third-party booking systems. Appointment availability is subject to real-time changes beyond our control.

4.2 Service Accuracy

While we strive to provide accurate and timely notifications, GotAppt does not guarantee the accuracy, completeness, or timeliness of appointment availability information.

4.3 Third-Party Dependencies

Our services depend on third-party government websites and systems. We are not responsible for any changes, downtime, or modifications to these external systems.

5. LIMITATION OF LIABILITY

5.1 Liability Cap

To the maximum extent permitted by applicable law, GotAppt's total liability for any claims arising from or related to this agreement shall not exceed the amount paid by the user for services in the twelve (12) months preceding the claim.

5.2 Consequential Damages

GotAppt shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption.

6. INDEMNIFICATION

6.1 User Indemnification

Users agree to defend, indemnify, and hold harmless GotAppt, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from user's use of the service or violation of these terms.

6.2 Defense Rights

GotAppt reserves the right to assume the exclusive defense and control of any matter subject to indemnification, and users agree to cooperate with our defense of such claims.

EXECUTIVE SUMMARY

Service Model

Third-party notification service for government appointment availability

User Obligation

Direct booking through official government channels required

Liability Position

Limited liability with user indemnification provisions

LEGAL INQUIRIES AND CONTACT INFORMATION

General Terms Questions

For clarification on terms and conditions, contact our legal department:

Service Support

For technical support and service-related inquiries:

Response time: Legal inquiries within 5-7 business days | Technical support within 24 hours