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Privacy Policy

Data Protection and Privacy Notice

Last updated: September 19, 2025

DATA PROTECTION COMMITMENT

GotAppt is committed to protecting your privacy and ensuring the secure handling of your personal information in accordance with applicable data protection laws and regulations.

1. Information We Collect

  • Email address and/or phone number (to send notifications, including SMS).
  • IP address, cookies, and analytics data (for performance improvement).
  • Payment details are securely processed by Stripe/PayPal; we do not store them.

2. Use of Information

  • To send account notifications via email and SMS (transactional only).
  • To process payments and manage subscriptions.
  • To provide support and improve services.

3. SMS Notifications

  • By providing your phone number, you agree to receive SMS notifications related to your account and services.
  • Message frequency may vary. Standard message and data rates may apply.
  • You can opt out at any time by replying STOP; for help, reply HELP.

4. Data Sharing

We never sell or share personal data, including phone numbers, with third parties for marketing purposes.

5. Cookies

Used only for analytics and performance.

6. User Rights

You may request deletion of your data at any time by contacting us at support@gotappt.com.

7. Additional Policies

For SMS-specific rules, please review our SMS Terms & Conditions. For payment terms and refunds, please see our Terms of Service and Refund Policy.

GotAppt is a service provided by Meecho Industry LLC. If you have any questions about this Privacy Policy, contact us at support@gotappt.com.

1.1 Personal Information

We collect the following personal information necessary for service delivery:

  • Email address (primary notification channel)
  • Phone number (alternative notification method, when provided)
  • Account preferences and notification settings

1.2 Technical Information

We automatically collect technical data for service improvement:

  • IP address and device information
  • Browser type and operating system
  • Cookies and analytics data for performance optimization
  • Service usage patterns and interaction metrics

1.3 Payment Information

Payment details are processed exclusively by certified third-party processors (Stripe, PayPal). GotAppt does not store, access, or retain any payment card information on our systems.

2. DATA USAGE AND PURPOSE

2.1 Primary Service Functions

  • Delivery of appointment availability notifications via email and SMS
  • Account management and user authentication
  • Customization of notification preferences and frequency

2.2 Business Operations

  • Payment processing and subscription management
  • Customer support and technical assistance
  • Service performance monitoring and improvement
  • Compliance with legal and regulatory requirements

2.3 Service Enhancement

  • Analytics for system optimization and reliability
  • Development of new features and functionality
  • Security monitoring and fraud prevention

3. DATA SHARING AND DISCLOSURE

3.1 No Marketing Disclosure

GotAppt does not sell, rent, lease, or otherwise disclose personal information to third parties for marketing purposes under any circumstances.

3.2 Authorized Service Providers

We may share information with trusted service providers who assist in:

  • Payment processing (Stripe, PayPal)
  • Email and SMS delivery services
  • Cloud hosting and infrastructure management
  • Analytics and performance monitoring tools

3.3 Legal Requirements

Information may be disclosed when required by law, court order, or government regulation, or to protect the rights and safety of GotAppt, our users, or the public.

4. COOKIES AND TRACKING TECHNOLOGIES

4.1 Cookie Usage

GotAppt uses cookies and similar technologies exclusively for:

  • Website analytics and performance measurement
  • User session management and authentication
  • Service optimization and error tracking
  • Security and fraud prevention measures

4.2 Cookie Management

Users may disable cookies through their browser settings. However, this may impact the functionality and performance of our services.

5. USER RIGHTS AND DATA CONTROL

5.1 Data Access and Portability

Users have the right to request access to their personal data and receive a copy in a structured, machine-readable format.

5.2 Data Correction and Updates

Users may request correction or updating of inaccurate or incomplete personal information at any time.

5.3 Data Deletion Rights

Users may request complete deletion of their personal data from our systems. Requests will be processed within 30 days, subject to legal retention requirements.

5.4 Marketing Communications

Users may opt out of promotional communications while maintaining service notifications essential for account functionality.

6. DATA SECURITY AND RETENTION

6.1 Security Measures

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and monitoring
  • Employee training on data protection protocols

6.2 Data Retention Period

Personal data is retained only as long as necessary for service provision or as required by law. Account data is deleted within 90 days of account closure.

PRIVACY SUMMARY

Minimal Collection

Only essential information for service delivery

No Marketing Sales

Personal data never sold to third parties

User Control

Full data deletion rights upon request

PRIVACY INQUIRIES AND DATA REQUESTS

Data Protection Officer

For privacy questions and data rights requests:

General Support

For account and service inquiries:

Response time: Privacy requests within 30 days | General inquiries within 24 hours